Privacy Statement

At iQomply B.V. (“iQomply”, “we”, “us”), we take privacy seriously. We carefully process personal data from customers, prospects, and other business contacts, solely for clear, justified purposes.
In this privacy statement, we explain which personal data we process, why we do so, and what your rights are.

This privacy statement applies to all processing of personal data by iQomply B.V.

1. Who is responsible?

iQomply B.V.
Databankweg 26
3821 AL Amersfoort
Netherlands

Website: https://www.iqomply.nl
E-mail: info@iqomply.nl

iQomply B.V. is registered with the Chamber of Commerce under number 89152808.

2. Which personal data do we process?

We only process personal data that is necessary for our services and business communication. This includes:

  • First name and last name
  • Gender (if provided)
  • Job title and organization name
  • Address details
  • Phone number
  • E-mail address
  • Other data you provide yourself via:
    • e-mail or correspondence
    • our website or chat
    • telephone contact
    • events or meetings

In addition, we process:

  • Data about your activities on our website
  • Limited analytical data about browsing behavior

3. Why do we process personal data?

We process personal data solely for the following purposes:

  • Maintaining contact with customers and prospects
  • Performing our services (advice, audits, guidance)
  • Sending newsletters and business mailings
  • Answering questions via e-mail, telephone, or chat
  • Informing about changes in our services or products
  • Improving our website and services

We do not process personal data for profiling or automated decision-making.

4. On what grounds do we process data?

We process personal data based on one or more of the following GDPR grounds:

  • Performance of an agreement
  • Legitimate interest (for example, business communication)
  • Consent (for example, for newsletters)
  • Legal obligation

5. How long do we keep personal data?

We do not store personal data longer than necessary for the purpose for which it was collected:

  • Data from customers: up to 5 years after termination of the agreement
  • Data from prospects: a maximum of 3 years after the last contact

If a legal retention obligation applies, we will adhere to that term.

6. Do we share personal data with third parties?

We only provide personal data to third parties if this:

  • is necessary for the performance of our agreement;
  • is required by a legal obligation.

We never sell your data to third parties.

7. Website use and statistics

iQomply only uses limited, privacy-friendly statistics to gain insight into the use of the website and to improve its operation. No personal data is stored that is directly traceable to you, such as IP addresses or location data.

We do not use tracking for commercial profiling or identifying individual visitors.

8. Cookies and similar technologies

iQomply only uses:

  • Functional cookies (for a properly functioning website)
  • Analytical cookies that do not infringe on your privacy

These cookies ensure that the website functions correctly and help us to improve the website. You can disable cookies via your browser settings and delete existing cookies.

9. Communication via WhatsApp and Microsoft Teams

iQomply uses WhatsApp and Microsoft Teams for communication. When you contact us via these channels, we process the personal data that you provide to us, such as your name, telephone number, e-mail address, and the content of the communication.

These communication channels are used exclusively for business communication and to support our services. We do not use the received data for other purposes.

WhatsApp and Microsoft Teams process personal data as independent data controllers in accordance with their own privacy terms. iQomply has no influence on the way in which these parties further process personal data.

If you do not want to use these means of communication, you can always contact us via e-mail or telephone.

10. Your rights

You have the right to:

  • access your personal data;
  • correct or delete your personal data;
  • withdraw your consent;
  • object to processing;
  • have your data transferred (data portability).

You can unsubscribe from newsletters via the unsubscribe link in each mailing.

You can send a request to: info@iqomply.nl.
We will respond within four weeks at the latest.

To verify your identity, we may ask for a copy of an identity document. Please make your photo, BSN, passport number, and MRZ unreadable.

11. Complaints

Do you have a complaint about the processing of your personal data? You can submit this to the Dutch Data Protection Authority via https://autoriteitpersoonsgegevens.nl

12. Security of personal data

iQomply takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, unwanted disclosure, and unauthorized modification.

Do you have the impression that your data is not properly secured or is there any misuse? Please contact us via info@iqomply.nl.